Privacy policy

This privacy policy explains how JS Retail Displays (“we”, “us”) collects and uses personal data when you use jsretaildisplays.com or contact us. We process personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and, where it applies to you, the EU General Data Protection Regulation (GDPR).

Who we are

JS Retail Displays, Amman Street, Al Qusais Industrial Area 3, Dubai, United Arab Emirates. Email: info@jsretaildisplays.com. Phone: +971 4 564 1471.

What we collect

• Enquiry details: your name, company, email, mobile or WhatsApp number, country, the products on your enquiry list and your message.
• Technical data: the page you sent the enquiry from and campaign tags in the link you followed (for example utm_source). We do not store your IP address with your enquiry.
• Analytics and marketing data: only if you accept cookies, Google Analytics (through Google Tag Manager) and advertising tags record how you use the site.

Why we use it

• To answer your enquiry, prepare quotes and arrange delivery (steps taken at your request before a contract).
• To keep records of our sales communication (our legitimate interest).
• To measure and improve the website and our advertising (only with your consent).

We do not sell your personal data. We do not send marketing emails unless you ask us to.

Cookies and local storage

Essential storage in your browser keeps your enquiry list, your light or dark theme choice, your accessibility settings and your cookie choice. It never leaves your device unless you send an enquiry. Analytics and marketing cookies are set only after you click “Accept all” or turn them on in Cookie settings. Google Consent Mode is set to “denied” until you choose. You can change your choice at any time using the “Cookie settings” link in the footer.

Who we share it with

• Our website host and email provider, who process data on our behalf.
• Google (Analytics, Tag Manager, Maps when you choose to load the map) and Meta (if marketing cookies are accepted).
• WhatsApp (Meta) when you choose to contact us on WhatsApp.
• Delivery partners, only when we fulfil your order.

Some of these providers process data outside the UAE. Where they do, we rely on the safeguards allowed by the PDPL, such as contractual protections.

How long we keep it

We keep enquiries for up to three years after our last contact with you, or longer when the law requires it (for example for invoices).

Your rights

You can ask to access, correct, delete or receive a copy of your personal data, object to or restrict its processing, and withdraw consent at any time. Email info@jsretaildisplays.com and we will reply within 30 days. You may also complain to the UAE Data Office.

Changes

We will update this page when our practices change. The date at the top shows the latest version.